Process
How your object is made
Choose a catalogue object or create a photo-based keepsake. Both are made to order.
Ordering a catalogue object
Choose a lamp, tray, planter or other object from the shop. Select its available finish and size, add it to your cart, and check out. No photo upload or personal preview approval is required. We print the listed design after your order is confirmed, then pack and dispatch it. See the shipping policy for production and transit times.
Creating a photo-based keepsake
The steps below apply to personalized keepsakes made from your photos.

Tell us who it's for
One person, a couple, a family, a child, a pet, or a person and their pet together. You can always add more people later if you change your mind.
Choose how it should look
True to life, a stylised mini, a soft caricature, or a quieter keepsake-classic finish. Every style trades a little accuracy for a little character, and we tell you exactly what before you pick.
Add your photo
We ask for between 1 and 4 photos. One clear, front-facing photo is enough to start; a few angles help us get the likeness right.
Add the details
The occasion, a name or date for the base, and anything else that matters to you. This step is optional — you can skip straight to your first concept.
See your first concept
We generate a 2D concept image — a stylised drawing of what we'd make. If it's not quite right, ask for changes as many times as you need before you approve anything.
Approve the concept
Approving means you're happy with the overall likeness and style, not every pixel. This is the version production is built from, so take your time here.
Choose size, finish & base
Pricing comes straight from the shop, so what you see is what you pay. This is also the point where checkout hands off to Shopify — we never see your card details.
We build the 3D model
Once your order is placed, your approved concept becomes a 3D model, then goes through a human quality check before it's queued for production.
It's made and shipped
Your keepsake is printed, finished by hand, packed and shipped to you. Every piece is made to order: we make and pack it in about 5–7 business days, then the courier's transit time applies. Delivery dates are estimates.
Ready to see yours?
The first concept is free to see — you only pay once you've approved it and chosen how it's made.